Are the pieces on the website the actual ones we`ll buy?
Apart from smaller items such as necklaces and hearts, the pieces you see are all unique one-offs and the actual piece you will get. For the smaller pieces we`ll ask you to choose a base colour or style and we will select you something special. If the piece you want has already been sold you will be redirected to the "Contact Us" page of our website and asked to get in touch and let us know if you`d like Richard to make you a similar piece especially for you.
Who makes the glass?
Each piece is handmade and finished by Richard Golding. One - off pieces are signed and dated by Richard.
How do I order a piece?
You can buy directly from this site using the "buy now" buttons which will direct you to the Paypal site. Pieces will be safely wrapped and sent to you within a few days of payment. Most pieces are one-offs so you`ll get the piece you see. For things like hearts, necklaces and birds tell us the colour you want and we`ll chose you something special. Payment via credit card or bank card is dealt with through the Paypal site.If the piece you want has already been sold you will be redirected to the "Contact Us" page of our website and be asked to get in touch and let us know if you`d like Richard to make you a similar piece especially for you.
How do I get my Friends discount?
Friends of Station Glass should phone Richard to obtain pieces they like the look of so that we can make sure you get your 10% discount as this can`t be processed through Paypal.
What happens if it arrives broken?
Richard has been packing and safely posting glass for 30 years now so breakages are very rare. If something does get broken in transit let us know asap and post back to us within 14 days and we`ll refund the price plus postage or send you a replacement piece if it`s not a one-off.
Do you make special commissions?
Yes. Phone Richard and discuss your ideas. He`ll give you an estimate of cost and delivery time and do his very best to make your dream piece.
Postal costs shown on this site relate to deliveries in the UK. Please contact us for an estimate if you want a piece sending abroa